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About Us

Fiesta Flowers, Plants & Gifts

About Our Company

Our Mission:
To share happiness by helping to build and strengthen relationships through meaningful giving!

HAPPINESS IS EVERYTHING
We’re all about the science of happiness. So much so that it’s one of our core values. It’s at the center of everything we do. We seek it, find it, share it, give it, feel it, deliver it, cultivate it.

Why? Because when people are happy, good things happen. And when good things happen, everybody is happy. It’s the ultimate positive feedback loop. And it’s the thing we like to measure our success against.

Don’t even get us started on how flowers and gift giving/receiving stimulate the ‘happy chemicals’ in our brains. It’s a big part of why we’re in this business. Ever seen someone receiving flowers (and/or gifts)? You know the excitement you feel when you are giving a gift? THOSE ARE OUR REASONS!

We absolutely LOVE being in the business of creating, cultivating & spreading happiness! This means offering our customers and their recipients the freshest, perfectly cared for & curated, creatively designed flowers, plants and artisan gifts expertly delivered. Whether you’re a customer, a recipient, a supplier or part of our team – we promise to keep happiness at our core.

IT’S ALL ABOUT TRUST
As a company, trust is a massive part of our culture. It all starts right here in our shop, where we trust each other implicitly to do whatever needs to be done to keep Fiesta Flowers, Plants & Gifts operating at maximum happiness & efficiency.

Then there are our suppliers, whose flowers & plants we trust before they’re even shipped to us. Our relationships with our suppliers are nurtured and real, and while we trust them to deliver on our promise of quality, they trust us to keep building a living, breathing business that connects their products to thousands of customers.

Customers trust our expertise – not only for the highest quality, beautifully designed flowers, plants and gifts, but for service that’ll knock their socks off. In turn, we trust our customers to give us feedback. And we’re deeply invested in what they have to say. How else will we keep getting better?

WE CARE DEEPLY
While we pride ourselves on being the best flower, plant & gift shop in Tempe (and surrounding areas), we’re ultimately still a group of humans who care deeply about what we do. Many businesses say that they care. But very few actually mean it. And that’s why here at Fiesta Flowers, Plants & Gifts, we prefer to walk the walk. Our care manifests in every single thing that we do – from outrageously cheerful order taking, superb customer service, constant communication about the status of your gift, to making sure our blooms are farm fresh and delivered on time, every time. Transparency helps us show you just how deeply we care about every tiny detail of each one of your experiences. Most importantly, we’re here for a lifetime of moments – new beginnings, heartfelt endings and everything in between. We’re a small, local company with a big heart. And what matters to you, matters to us!

Our Core Values:

Value #1: Happiness

We’re not kidding! We are all about the science of happiness and when you’re happy, we are ecstatic!

Value #2: Passion

We LOVE what we do! We are incredibly passionate about the value & beauty that we provide through flowers, plants & artisanal gifts and the emotions & sentiments that they convey to the people you care about.

Value #3: Honesty

We believe that honesty is always the best policy! What you order is exactly what you’ll get! And if we don’t have a particular flower that you are seeking, we will contact you with the substitution options available BEFORE we even design your order. Our industry is ever-changing due to weather, gas prices, freight prices and times, etc. and we promise to be up-front, honest and transparent about availability & pricing so you KNOW what you are sending before it is delivered. There will never be any surprises when you order from us…ever.

Value #4: Dependability

You can count on us to provide your recipients with the freshest, longest lasting flowers available! We process and care for each flower type with it’s own food formulated specifically to maximize freshness and longevity as well as delivering your gifts in a timely manner. If you place your order before 2pm, we offer same day delivery in Tempe, West Gilbert, Chandler, West Mesa, Ahwatukee & South Phoenix!

Hours of Operation
  • Monday : 08:30 AM - 06:00 PM
  • Tuesday : 08:30 AM - 06:00 PM
  • Wednesday : 08:30 AM - 06:00 PM
  • Thursday : 08:30 AM - 06:00 PM
  • Friday : 08:30 AM - 06:00 PM
  • Saturday : 10:00 AM - 04:00 PM
  • Sunday : Closed

Holiday Hours

We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following holidays: New Year's Day, Memorial Day Weekend (Saturday - Monday), Independence Day (July 4), Labor Day Weekend (Saturday - Monday), Thanksgiving Day & Weekend (Thursday - Sunday), Christmas Eve and Christmas Day. During the busy floral weeks of Christmas, Valentine's Day week & Mother's Day week we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders at least two days prior to each major holiday.

Contact Information

We accept online orders 24/7. You can place your order through our website or call us on (480) 777-0060 during business hours if you have a question. 

We can be reached by email at  

Our store location is:

744 W Elliot Rd #103,
Tempe, AZ 85284

Delivery Policy

Our standard delivery fees apply to all orders. The fees are determined by drivers wages, gas prices, commercial insurance, vehicle maintenance & the round trip distance of the delivery from our shop. We do not offer free delivery because our drivers, unfortunately, refuse to work for free, dangit! ;) Any shop that does offer free delivery, is charging more for their flowers to cover the costs listed above and we do not believe it is fair to our walk in customers to pay extra for flowers that aren't being delivered. In our opinion, each item/service should have it's own price to be fair to everyone. 

Each bouquet is hand-designed in our shop after it is ordered & we design and deliver our orders in the sequence that we receive them. There may be additional charges for special time requests or rush deliveries. If you need it FAST, as a special service, we do offer a VIP FAST TRACK DELIVERY option which guarantees your delivery within 3 business hours for an additional charge. 

Please note that we cannot accommodate an exact time request. We will do our best to accommodate a requested window of time, but cannot guarantee it due to the many deliveries we have each day. Orders for delivery in anywhere in the U.S. or Canada must be received before 2PM in the recipient's time zone to ensure same-day deliveries. Orders received after 2PM will be delivered the following day. International and out-of-state orders must be placed telephonically and generally require 24-48 hours for delivery. We cannot accept international or out-of-state orders online. 

Refund Policy

As the purchaser of items from Fiesta Flowers, Plants & Gifts, the purchaser agrees that:

  • All sales are final.
  • As flowers are a perishable item and we have no control over the environment that they are kept in after delivery, returns are only accepted under the following circumstances:
    • All issues must be indicated to us within 24 hours of delivery — if you are calling/emailing after hours, please leave a message with a time to reach you and phone number/email and we will contact you the next business day.
    • We will happily replace any damaged item, which may have had its quality affected during shipping.
    • As items are perishable, we do not issue refunds, however, if the issue cannot be resolved, an in-store credit may be available.
    • Returns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.
  • As flowers are perishable, you must properly care for them, otherwise, they will not last long. It is the recipient’s responsibility to follow our detailed aftercare instructions, use the flower food provided, and re-cut and water the arrangement.
  • If you are ordering flowers for someone else, be sure you are choosing something they would like — style preferences are not grounds for returns or replacements.
  • As all flowers are not always in season, or not in stock, Fiesta Flowers, Plants & Gifts reserves the right to substitute blooms with a similar “look” and feel. We will call/email you beforehand, however, if you are unavailable in a timely manner to discuss your options, we will do our utmost to make the arrangement as close to the advertised picture as possible. If you require a specific product, please call and check for its availability.
  • If no name is specified for the “card message”, will put the name of the sender on the card. We take anti-stalking laws seriously as we do not need another run-in with the cops for not doing so before. We have learned our lesson! Yikes! NOT fun!
  • Delivery times are not guaranteed unless you pay the VIP fee. If you require a timed delivery, please call and speak with our designers to make those arrangements.
  • It is your responsibility, as the sender, to ensure that the recipient will be at the location of the delivery on the date of delivery. If the recipient goes home early (if delivered to a workplace) or is out of town (for home deliveries), unbeknownst to us, it is not a cause for refund or exchange as we have fulfilled our obligation in delivering upon the date of request as ordered by the sender. We do not call ahead to ensure someone is home unless you specifically ask us to, so as to not spoil surprises. From the months of May - November, it is too hot here in AZ to leave a delivery on the porch. The flowers will wilt and die within 10 minutes or less therefore we will NOT leave them as we have no idea why the person is not answering their door, nor how long it will be before they retrieve the flowers. If redelivery is necessary, a 2nd delivery fee will be charged to your credit card as we pay our drivers per delivery. 

Local Delivery Areas

Our Cities

Chandler, West Mesa, South Phoenix, Tempe, West Gilbert, Ahwatukee, Sun Lakes

Payment Options

On our website = Visa, MasterCard, Discover, American Express

In our Store = Cash, Visa, MasterCard, Discover, American Express, Apple Pay

Substitution Policy

Occasionally, we may need to make substitutions based on what is fresh, seasonal & available in order to design & deliver your bouquet in a timely manner. The arrangement that you order will look as close as possible to what you've ordered, however, we do have to make allowances for the whims of nature as flowers & greeneries are natural products. We will do our VERY BEST to maintain the look and feel of the arrangement you ordered. Your HAPPINESS means EVERYTHING to us! Most often we are able to simply swap colors. EG: If the arrangement calls for yellow lilies and orange roses, we may swap it with orange lilies and yellow roses, etc. If we do need to make a substitution, we will ALWAYS call/email you first to let you know what your options are. This is an added level of service that we are proud of and that you most likely won't find anywhere else!

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy. 

We will NEVER sell, trade or rent your personally identifiable information with anyone, ever!

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files that store certain information about your activity on the website and are stored on your computer's hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement to the Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, stalking or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control..

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.